Questions About Working With MKH Digital Solutions
Pricing, contracts, process and results — answered in plain English. Month-to-month, no long-term contracts, cancel anytime.
General
What does MKH Digital Solutions do?
We help local service businesses — especially cleaning companies — get more calls and leads from Google, Google Maps and AI search through SEO, Local SEO, AI Visibility Optimization, social media and website design.
Do you only work with cleaning companies?
Cleaning companies are our core focus, but we also work with other local businesses that compete on Google Maps and organic search.
Where are your clients located?
Mainly in the USA, UK and Canada, plus English-speaking local businesses worldwide. We are a remote-first agency headquartered in Bangladesh.
Can you work alongside my current marketing setup?
Yes. We can run a free audit alongside your current setup so you can compare results before making any changes.
Pricing & Contracts
Do I have to sign a long-term contract?
No. There are no long-term contracts — every engagement is month-to-month.
How is pricing structured?
Your investment is tied to the monthly work and tracked outcomes, not a fixed annual package. We share clear month-to-month pricing in your custom proposal.
Can I pause or cancel?
Yes. You can pause or cancel at the end of any month with no penalties or exit fees.
Is there a deposit, and how do I pay?
Deposit and payment terms are confirmed during your strategy call. We accept bank transfer, PayPal and Wise for USA, UK and Canada clients.
Do you offer refunds?
Refunds are handled case by case, and you receive the full terms in writing before we start.
Process & Communication
How will I know what you are working on?
You get a monthly performance report plus ongoing WhatsApp and email access to your strategist.
What do your reports look like?
Plain-English reports based on Google Search Console, Business Profile Insights and analytics data — showing rankings, traffic, calls and leads.
What hours are you available?
We offer 24-hour availability and flexible scheduling across USA, UK and Canada time zones.
Who will I be working with?
You work directly with your strategist — not a generic support inbox.
Results & Reporting
How long until I see results?
Most businesses see measurable ranking movement within 60–90 days, with stronger gains by months 4–6.
What metrics do you track?
Rankings, organic traffic, Google Maps visibility, phone calls, direction requests and website leads.
Do you guarantee #1 rankings?
No honest agency can guarantee a specific ranking. We commit to a transparent, data-driven process and clear monthly progress you can see.
Data & Security
What access do you need?
Usually Manager access on your Google Business Profile and admin or limited access to your website. You can revoke access at any time.
Is my data kept confidential?
Yes. Your account access, strategy and performance data are kept confidential and never shared with other clients or third parties.
Let’s talk it through.
Ask us anything on WhatsApp or request a free audit — no pressure, no contracts.